Want to hear more about social intelligence and behavioural science?

Since finishing my PhD in social media and consumer behaviour, I have been on a mission to empower businesses to utilise the huge potential of the digital world, using behavioural science. My clients have transformed their understanding of people, how people make decisions and the simple ways they can use data and behavioural science to improve their customer experiences – they also have the numbers to prove it. During speaking slots, I bring my unique experiences, anecdotes and stories to inspire a new way of thinking.

I’ve spoken at events around the world about using social data to find out how people make decisions, and my approaches from turning social data into actionable insight. My integration of behavioural sciences, neuroscience, and psychology into the analysis and interpretation of social data has proven extremely popular with audiences of all sizes.

Popular speaking topics

  • Attention Killers and Attention Triggers
  • Customer Driven Campaigns
  • Brain Based Communication: How to Sell More


My workshops are a great way to get a taste of my work and how easy these new strategies are to apply in your business. Get hand-on with the methodologies and the tools I use. Workshops can tackle a particular challenge or be based on one of the topics below. They can be half-day, full-day or breakout sessions during an event.

Popular workshops

  • Inspiration Mapping: Where Social Intelligence Can Help You
  • Customer Perception and Nudge
  • Customer Decision Making: How to Sell More

Jillian’s work means we’re not making assumptions about our potential customer behaviour - with her help we’ve become truly customer focused.

Stephanie Pickerill Head of Marketing - MoneyTailor

Even in highly complex projects, Jillian's insights were easy to understand - and most importantly, were used to guide our product development.

Henry DoeDirector - Point Design

With Jillian's help I changed one thing in my Instagram content and got over 200% more interaction - this stuff works.

Shona GuthrieJewellery Designer

Another great Masterclass from Dr Jillian, informative and educational. Just the kind of information we were looking for to help our business improve and measure our on-line activity.

Julian WestabyDirector - Creating Sparks

Looking to inspire an audience of marketing,
product or digital people?

You can book Jillian for a speaking slot, workshop or tailored presentation by contacting her via EMAIL or filling out the form below.

My Past Talks


June 6


February 20


November 26

Downing Street Visit

November 16

Crimson Hexagon

October 20


April 25

TEDx University of Strathclyde

March 15

TEDx University of Glasgow


When I get invited to speak, publish a new paper or blog or hear about a product that I think is great, I let my newsletter subscribers know. Sign up here.

* indicates required